#aluxury

NEW YORK – Canadian department store chain Holt Renfrew’s recent in-store management transformation demonstrates how omnichannel begins from within a business before extending outward to appeal to con ... Read more

NEW YORK – Despite attempts to keep up, there are gaps between what consumers expect from brands and retailers and what is experienced in-store. Read more

NEW YORK – At Luxury Interactive 2017, a Watergate Hotel executive described that while social is not always a direct source of bookings for the hotel property, it definitely has an impact that can be ... Read more

NEW YORK – A panel of experts during Luxury Interactive 2017 stressed the importance of taking time to develop an authentic pop-up that represents the brand before undertaking such an endeavor. Read more

Today in luxury - Dior defends China influencer strategy, reopens Shanghai flagship; New York Billionaires' Row penthouse foreclosure auction is back on; Lexus says it is evaluating partnership with W ... Read more

The Fur Information Council of America hits back at Gucci's announcement Oct. 11 that it will swear off real fur in its product offering as part of its decade-long sustainability plan. Read more

NEW YORK – At Luxury Interactive 2017, a Barneys New York senior executive stressed the importance of truly putting the customer first as he discussed the new expectations that consumers have today. Read more

NEW YORK – Discussions of how to market to the online luxury consumer are often missing a crucial point: pretty much all luxury shoppers are online. Read more

NEW YORK – A Ritz-Carlton executive revealed that when the hotelier overhauled its Web site, the development team found that the task at hand took so long that the technology used could be outdated by ... Read more

NEW YORK – During a panel at Luxury Interactive 2017 on Oct. 17, an Estée Lauder senior executive explained that the faster an A/B test fails, the better. Read more

Luxury Daily's live news from Oct. 17 - Richemont’s H1 sales up 10pc; Is Phoebe Philo leaving Céline?; Neiman Marcus flaunts fantasy gifts, consumer content in Christmas Book; Marc Jacobs expands ecom ... Read more

Today in luxury - Nordstrom lenders demanded interest rate the family couldn’t pay; Canali to close a factory, dismiss 134 employees; Strong demand from China, US boost Remy Cointreau sales; Britain's ... Read more

NEW YORK – Now that content creation is in the hands of consumers and word-of-mouth has been escalated to a point where it is a "marketing monster," it is more important now than ever for brands to be ... Read more

NEW YORK – Retailers and brands are hungry for new technology that can help engage customers on their terms, and Neiman Marcus’ Innovation Lab serves as an example of how to do so effectively. Read more