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  • How to Work a 40-Hour Week

    Published: 10/01/2017
    It would be patronizing to tell you if you only want to work 40 hours a week, then just work 40 hours. It’s not that easy, of course. There are all sorts of reasons why you might feel unable to limit ... Read more
  • Release Notes: December

    Published: 4/01/2017
    Release Notes is our monthly update that highlights the recent product improvements we’ve made, so you can easily stay up to date on what’s new. Here's what we launched in December. Just in time for t ... Read more
  • How to Build a Great Business

    Published: 3/01/2017
    When people ask what my long-term plan is for Help Scout, I always have a hard time answering the question. Am I supposed to talk about money? An exit? Maybe the roadmap? The truth is, I don’t think a ... Read more
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